Mangosurat.com assures you the best of quality when it comes to our products.
we are are only accept return if item is damaged or not as discribed, also we are not accepting any returns of stitched item
we are not accepting replica item returns even if its stitched or not.
once item is shipped order can not be cancelled.
refund take some time to issued (expected 3 days)
in COD (cash on delivery) order we are only accepting retunrs if the item is damaged or not as discribed, and there is no refund in COD order, we will replace the item if damaged or not as discribed
We shall issue 70% refund of the cost of the product (30% will be Order Processing & Payment Gateway & other recurring Charges.) Please note that we are not accepting any returns for stitch clothing.
You need to notify us first before returning any product. You may do this through the “Contact Us” page on our web site before returning any product.
Returns made without notice SHALL NOT qualify for a refund.
You may return the product to us at the below mentioned address:- NEELKAMAL CUTPIECE CENTER, OPPOSITE TULSI JEWELLERS, BEHIND CHETNA HOTEL, CHAUTA BAZAAR, SURAT - 395003, INDIA
Customer needs to bear the shipping costs while returning the products.
We shall not refund the shipping charges paid by you while purchasing the item.
We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
At any point of time, the refunds will not exceed the actual value of the goods.
Returns would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse.
However, we would accept returns if we are believe there was any fault from our end.
Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products.
We may ask for digital picture of the same in order to review the same. In case of product return, we will issue a refund once we receive the product back at our office.